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Testimonials – Maintenance Articles

Testimonials – Maintenance Articles

Heat Pump Maintenance in Boerne, TX 78006

March 6, 2020

“Not often I can say this about service, but at KCA (and with Joe specifically) the service I get is outstanding. So much so that I would hire Joe if I were looking for a tech for my company. Excellent job.” – Donald D.

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Home Automation System Maintenance in Boerne, TX 78006

March 4, 2020

“Art has been my Service person for years now and I always enjoying visiting with him and his work is timely.” – Patricia w.

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Heat Pump Maintenance in Boerne, TX 78006

March 4, 2020

“I love having Joe. He gets his job done efficiently and explains EVERYTHING. Job well done. Very pleasant to have him come.” – Suann A.

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Heat Pump Maintenance in Boerne, TX 78006

February 7, 2020

“Liked Josh, He’s a real person.” – Pat C.

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Heat Pump Maintenance in Comfort, TX 78013

February 7, 2020

“Honest and efficient. Knows what he’s doing and offers good advice.” – Holly N.

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Air Conditioner Maintenance in Comfort, TX 78013

February 5, 2020

“He was very helpful, informative, and professional. Thank you.” – Layci M.

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Ductless Mini-Split Maintenance in Comfort, TX 78013

February 5, 2020

“Very helpful and knowledgeable” – David N.

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Heat Pump Maintenance in Boerne, TX 78015

January 31, 2020

“Very knowledgeable and “on time for appointment”. Didn’t leave without explaining everything he did. I love KCA.” – Joe P.

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Gas Furnace Maintenance in Boerne, TX 78006

January 31, 2020

“joe did a great job very professional” – joe d.

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Heat Pump Maintenance in Kerrville, TX 78028

January 31, 2020

“Fantastic service call! Thank you KCA for a job well done! I’ll recommend KCA to all my friends… Thanks Joseph my KCA Tech who explained my whole AC System to me. Thanks again…” – Matthew B.

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Heat Pump Maintenance in Boerne, TX 78006

January 29, 2020

“All ways KCA they do a great job.” – Betty U.

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Heat Pump Maintenance in Boerne, TX 78006

January 20, 2020

“Joe is very professional & helpful. Appreciate his service.” – Karen S.

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Heat Pump Maintenance in Boerne, TX 78015

January 17, 2020

“Explained everything fully. Was very friendly. Great job!” – Amberly W.

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Heat Pump Maintenance in Fair Oaks Ranch, TX 78015

January 17, 2020

“Very helpful and informative. Very polite.” – Jennifer R.

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Air Conditioner Maintenance in Fair Oaks Ranch, TX 78015-4710

January 14, 2020

“Art was right on time and very helpful.” – Jack L.

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Heat Pump Maintenance in Fair Oaks Ranch, TX 78015

January 13, 2020

“Efficient and honest” – Janet S.

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Heat Pump Maintenance in Boerne, TX 78006

January 10, 2020

“Explained the thermostat options to me. Very knowledgeable about the unit. Installed surge protector and explained importance.” – Shawn N.

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Heat Pump Maintenance in Boerne, TX 78006

January 9, 2020

“Very satisfied with services” – Fidencio B.

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Gas Furnace Maintenance in Boerne, TX 78006

January 9, 2020

“As always, Joseph gives us complete and excellent service! Always, prompt, thorough and explains things in a way I can always understand.” – Cindy T.

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Heat Pump Maintenance in Boerne, TX 78006

January 8, 2020

“Pleasant – satisfactory!” – Jeri A.

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Heat Pump Maintenance in San Antonio, TX 78255

January 7, 2020

“Great job explaining everything!” – Larry R.

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Heat Pump Maintenance in TX 78056

December 30, 2019

“Flexible scheduling. Inspection criteria outlined and explained. Problems identified and addressed.” – Tom W.

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Gas Furnace Maintenance in Boerne, TX 78006

December 23, 2019

“Joseph and all your technicians are excellent, professional and explain everything thoroughly. Treat us like family.” – David P.

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Heat Pump Maintenance in Boerne, TX 78006

December 18, 2019

“Joe has always been a gracious and helpful man. His attitude and grace are always appreciated.” – David B.

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Heat Pump Maintenance in Comfort, TX 78013

December 18, 2019

“Always excellent service from Joseph” – Diane M.

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Heat Pump Maintenance in Fair Oaks Ranch, TX 78015

December 18, 2019

“Great service technician. Very efficient. Merry Christmas?” – Cass K.

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Heat Pump Maintenance in Boerne, TX 78006

December 16, 2019

“Great service & attention to details. I never give highest mark … always room for improvement.” – Sandra L.

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Gas Furnace Maintenance in Boerne, TX 78006

December 13, 2019

“Joseph has consistently provided excellent service. Happy to have him continue for many years to come Martha Witherow” – Martha W.

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Heat Pump Maintenance in Boerne, TX 78006

December 13, 2019

“Joseph was great. He was right on time for the appointment. Took the time to give me feedback on my system and let me know on the thermostat was not showing full options and quickly added those options. He showed pictures of what he found during his inspection. He represent kca in a professional manner.”…

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Air Conditioner Maintenance in Comfort, TX 78013

December 12, 2019

“This is the second time Joseph has serviced my AC unit. He is highly professional, knowledgeable, and friendly. He goes the extra mile to explain everything he is doing and provides outstanding customer service. Highly recommend him to anyone looking for a great HVAC technician.” – James E.

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Heat Pump Maintenance in Comfort, TX 78013

December 12, 2019

“Joseph is a great technician he’s very reliable very knowledgeable and very dependable.” – Virginia M.

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Heat Pump Maintenance in Boerne, TX 78006

December 11, 2019

“Great service!” – Sue S.

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Heat Pump Maintenance in Boerne, TX 78006

December 11, 2019

“Great service! Very personable and professional” – Krista U.

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Air Conditioner Maintenance TX 78010

December 10, 2019

“Joseph is always quick and reliable. Explains talking points very well.” – Jim C.

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Heat Pump Maintenance in Boerne, TX 78006

December 7, 2019

“He is very nice and did a complete inspection of the thermostat and units. He was on time” – Sally B.

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Heat Pump Maintenance in Boerne, TX 78006

December 7, 2019

“Excellent service as always. Joseph epitomizes the quality and client experience we have come to expect from KCA. Friendly, professional, and consultative.” – Donald D.

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Heat Pump Maintenance in Boerne, TX 78006

December 7, 2019

“Prompt, efficient, and friendly.” – Tim B.

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Heat Pump Maintenance in Boerne, TX 78006

December 7, 2019

“Prompt, efficient, and friendly.” – Tim B.

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Heat Pump Maintenance in Fair Oaks Ranch, TX 78015

December 7, 2019

“Joseph was very thorough and offered many suggestions.” – Ron B.

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Gas Furnace Maintenance in Boerne, TX 78006

December 5, 2019

“I was late in arriving but the work was started on the outside units which was nice and saved me time” – Steve D.

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Heat Pump Maintenance in Boerne, TX 78006

December 4, 2019

“Remarkably helpful as have always been my experience with KCA technicians” – Rosanne C.

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Heat Pump Maintenance in Comfort, TX 78013

December 2, 2019

“Excellent service” – Gloria F.

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Heat Pump Maintenance in Boerne, TX 78006

November 29, 2019

“Great service very professional” – JD V.

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Gas Furnace Maintenance in Boerne, TX 78006

November 29, 2019

“Joseph answered all my questions and is very helpful and knowledgable. Thank you!” – Chelsie J.

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Heat Pump Maintenance in Fair Oaks Ranch, TX 78015

November 18, 2019

“Cedric was excellent. He was very deliberate and explained everything he was doing and the results. Professional in all regards. Love to have him back anytime.” – Greg B.

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Heat Pump Maintenance in Boerne, TX 78006

November 8, 2019

“Cedric went over each maintenance step performed. He explained it where I fully understood and repeatedly asked if we had any questions. Very professional.” – Ron S.

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Air Conditioner Maintenance in Fair Oaks Ranch, TX 78015-4772

November 7, 2019

“Strengths included your staff answering the phone, being courteous, and scheduling an appointment in a reasonable time. The technician called to inform us he we would arrive a bit late. The work was done professionally. The only thing that we really did not appreciate was the technician telling us about the foam insulation in our…

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Air Conditioner Maintenance in Comfort, TX 78013

November 7, 2019

“Very professional service.” – Kim M.

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Heat Pump Maintenance in Boerne, TX 78006

November 7, 2019

“Very professional service. Explained all aspects of service performed.” – William E.

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We look forward to working with them in the future

October 10, 2019

“Art and Brad were kind, informative, and professional. They responded quickly to our request for service. We look forward to working with them in the future.” – Katy B.

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Excellent service

October 7, 2019

“Excellent service” – Benny C.

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Serviceman far above the ordinary

October 7, 2019

“Service done has required. Serviceman far above the ordinary.” – Chester S.

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The whole experience good and we cooled down once again

September 30, 2019

“Cedrick was great. He was very nice in explaining what was happening and what was needed to repair. The whole experience good and we cooled down once again.” – Michael S.

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Air Conditioner Maintenance in Boerne, TX 78006

September 12, 2019

“Good guy.” – Dale G.

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Cedric did a wonderful job

August 29, 2019

“Cedric did a wonderful job. He explained everything, made sure to check on everything and that all was working when he left. He is very polite, friendly, and conscientious.” – Pat L.

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I really like Cedrick. He is very courteous and respectful of me and our home.

August 22, 2019

“I really like Cedrick. He is very courteous and respectful of me and our home. He’s also great with our pets.” – Katrina K.

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Great service, very professional staff

August 20, 2019

“Great service, very professional staff” – Ken G.

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In addition to being competent and thorough, he is a cheerful and personable technician.

August 15, 2019

“Josh arrived on time, and by request, installed new surge protectors on the older A/C unit. He checked both systems for the regular 6-month service check-up that includes replacing the filters in both systems. He explained all the steps he was taking and the system responses during the process. In addition to being competent and…

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5 star service every time from KCA

August 14, 2019

“Josh, was very personable, polite, and very knowledgeable, enjoyed having him here in our home. 5 star service every time from KCA.” – Jeffrey K.

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Air Conditioner Maintenance in Fair Oaks Ranch, TX 78015

August 12, 2019

“Jeff was professional and courteous.” – Phyllis P.

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Thank you for your quick response and great help!

August 12, 2019

“Thank you for your quick response and great help! All problems solved and questions answered for now!” – Daniel G.

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Great job Joseph

August 12, 2019

“Great job Joseph. You answered all the questions I had with honesty and addressed the issues quickly.” – Daniel G.

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Great service

July 30, 2019

“Great service. Explained things well.” – James F.

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Will call you guys from now on thanks to Jeff…..

July 30, 2019

“always willing to explain everything before doing, always will to answer all questions. very Nice and a great repair all together… Will call you guys from now on thanks to Jeff…..” – Edwin D.

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I'll be happy to welcome him to my home the next time I require KCA service

July 26, 2019

“Cedrick was a little late arriving at my residence, but he more than compensated for that by performing excellent service! While the office hadn't given him one of the primary filters he needed, he contacted another service rep and had the filter delivered to my home so that I didn't have to make another service…

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Again, Joe provided exceptional service

July 15, 2019

“Again, Joe provided exceptional service. He quickly diagnosed the problem and made the appropriate corrections. He took the time to do the job right! In addition, he took the time to explain what was wrong with the system and what needed to be done to address the problem. He was very patient and took the…

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Cedrick was genial and professional

July 9, 2019

“Cedrick was genial and professional. He used his booties to protect the flooring. He quickly identified the source of the problem and rectified it.” – Joseph D.

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Quality service

July 9, 2019

“Quality service. On time and very thorough” – William C.

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He found an unexpected issue ultimately saving me a lot of money.

June 20, 2019

“Art was very courteous and professional. During a regular maintenance checkup, he found an unexpected issue ultimately saving me a lot of money. I really appreciate he attention to detail.” – Jolie I.

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My service & accessory choice was a wise decision

June 13, 2019

“Congenial & professional with a gift of explaining work to be done along with being easy to understand without too much explanation. Appreciated his update to his process along the way & showing reasons why my service & accessory choice was a wise decision.” – Stacy M.

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So Helpful!

June 10, 2019

“Not only friendly, but so helpful!” – Kristen S.

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Everything was great.

June 7, 2019

“Everything was great. Cedrick was very progressive” – Mary J.

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Very good!

June 6, 2019

“Very good! Great guy – glad u sent him.” – Sandra L.

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Cedrick did a great job!

June 6, 2019

“Cedrick did a great job! Very thorough” – Zack P.

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He has become more of a member of my family than just a technician.

June 6, 2019

“Art has been servicing our heating and air conditioning for many years and has been very knowledgeable, friendly and helpful. He has become more of a member of my family than just a technician.” – David P.

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Awesome service

June 5, 2019

“Awesome service” – Gwen R.

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He is always courteous, on time and very efficient!

June 5, 2019

“This is the 3rd time Cedrick has checked my system. He is always courteous, on time and very efficient!” – Rusty M.

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Professional job as always

June 5, 2019

“Thorough, professional job as always” – James R.

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Confident my air units are in good hands. Thank you

May 24, 2019

“Joseph's attention to details and careful work make me confident my air units are in good hands. Thank you” – KATHRYN J.

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Great Job, As Always

April 8, 2019

Joseph did a great job, as always. He explained everything he was doing and answered all my questions. My only issue is the cost of these semi-annual maintenance visits. Too $$$. — Linda C.

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