(210) 698-8520 Emergency Service Available Request Service

Our Policy Regarding COVID-19

February 18, 2021 | Blog

To our clients:

As a company that mainly delivers in-home service, we feel it is important to keep you informed of our evolving policy to lower the risk of spread of the COVID-19 Coronavirus while we continue to provide you with the high level of service you expect from us. We are following the World Health Organization’s guidelines, found here.

Beginning immediately, all of our workers are instructed to stay home if they are feeling sick at all and to make a doctor’s appointment if they are experiencing flu-like symptoms. We have a robust paid time off program as well as company provided health insurance so no one on our team should think twice about taking time off and going to the doctor.

We will be ‘social distancing’ while in your home so we will maintain 6 feet of space and not shake hands. We also are stocked with hand sanitizer, gloves, and tissues to minimize risk of spread from house to house.

We will keep all of our clients on our schedule apprised of any instances that may make them uncomfortable, for example, if one of our team members is experiencing seasonal allergies or similar sensitivity, and thus coughing or sniffling, we will let you know in advance so that you can be comfortable.

In that same vein, we would appreciate if you informed us before we arrive at your home if you are experiencing flu-like symptoms, have been tested positive for COVID-19, or have come into contact with someone that has tested positive for COVID-19. We do not want to put our team members in harm’s way. Our in-home team members are authorized to use their best judgement at all times if they need to remove themselves from a situation that does not agree with their sensitivities or makes them feel unsafe.

At this time, it is our plan to continue providing you with great service like nothing has changed. We will keep you updated as our policy evolves. Please call 210-698-8520 or email info@kcaservices.net if you have any questions.

Steve Driskill
Owner
KCA SERVICES

Why Choose Us?

KCA Services demonstrates excellence by holding ourselves to a higher standard.

Learn More
Screen-Shot-2021-02-15-at-11.30.22-AM-140x0-c-default
BBB Accredited Business
Fully Accredited by the BBB since 1973
Screen-Shot-2021-02-15-at-11.30.42-AM-140x0-c-default
Award Winning Service
KCA Services has been awarded Boerne's "Best of the Best" for 22 years in a row.
Screen-Shot-2021-02-15-at-11.30.34-AM-140x0-c-default
Professional Staff
Our internal motto is "we will always do the right thing."
Screen-Shot-2021-02-15-at-11.30.49-AM-140x0-c-default
Hassle-Free
We feel being truthful and working to make things right goes a long way.
Screen Shot 2021-02-16 at 3.59.31 PM

What Our Customers Say

Amazing Team!

Both Joseph and Josh were amazing in getting my heating system working again. It took some time with pieces and parts but they were persistent and it finally worked! A great team both in the field and in the office. Appreciate the warranty support. You couldn’t ask for more

Rives T.

Prompt and Professional

KCA did a great job for us. They were prompt and professional when they came to bid. Started and ended the project on time with excellent craftsmanship. Highly recommend KCA!!

Rob R.

Very Impressed!

Very impressed with this company. Courteous, professional, and maintained a clean work area while cleaning our ducts. The two gentlemen that came out to do the work represented their company very well!. I would highly recommend this company.

Tim B.