Water Softener Services in Boerne

As anyone who lives in the Texas hill country knows, water filtering through the limestone in the ground causes our water to be very hard. In fact, the Boerne water is one of the hardest in the entire nation!

Hard water can cause many issues in plumbing pipes and home appliances over time– not to mention it can wreak havoc on our skin! KCA Services works with KCA Services in Boerne to make sure your water softener continues to combat the effects of hard water and allow you to live more comfortably.

Water Softener Repair

Water softeners are actually fairly simple appliances, so they don’t often have problems that need repairs. However, when they do act up, we know you need a quick and efficient repair to get you soft water flowing again. Here are a few common problems in Boerne that would require a repair:

• Clogs–Impurities in the salts or in the unfiltered water can both lead to clogs in the unit tubing, but a clog can also form in the drain hose. If you notice louder sounds than usual coming from the system or salty water, you may have a clog.
• Mechanical/Electrical Failures– The motor on your system can burn out, causing it to not run– though this is rare, it’s good to know. If your water softener starts using salt at a faster pace, or your water turns harder in the home, your system may have a functional issue that a plumber can find.
• Salt Issues– Problems can arise based on the quality of salt used in the system. Higher quality salts are best to use, but a certified plumber knows to look for crystalized impurity deposits and salt accumulation that are causing issues.

Boerne Water Softener Maintenance

Besides the regular addition of salt to your system, the best maintenance that can be done for your water softener can actually be completed in a couple of small steps. Taking these steps about once a year can do wonders for the health and life of your system.

The Brine Tank

Cleaning the brine tank is usually an infrequent necessity, but sediment from the salts the system uses can build up in the bottom of the brine tank. This can cause clogs and prevent the salt from dissolving correctly. A clean tank will allow the water to flow correctly and the salt to dissolve.

First, you will need to drain the brine tank. Next, disconnect the brine tank from the resin column. Once the brine tank is free, you can move it to a drain or outside to empty the final contents. Be careful where you empty this as the water inside the tank may harm vegetation if poured directly onto it.

Remove the grid plate and rinse the inside of the tank. Using dish soap and a soft scrub-brush remove any dirt or grime from the sides and bottom of the tank.

Reinstall the brine tank. Reposition the grid plate and fill with salts. Set the regeneration cycle to refill the tank or run a manual regeneration cycle. If you have a post-fill system you will need to add several gallons of water before running the regeneration cycle.

The Resin Tank

Cleaning resin beads with a suitable water softener cleaner is recommended. Look in your owner’s manual for instructions on which cleaners work best for your system. The cleaners themselves will also have instructions on them.

Check for Leaks

While cleaning the other two parts of the system, check for cracks and leaks. Make sure that the connections between the brine tank and the resin column are secure when you reconnect them. Also, look at the supply lines in and out of the unit for cracks or bubbles.  Replace any lines that look damaged.

If you don’t feel comfortable performing this maintenance on your system, our team at is here to help. Just contact us, and we’ll send an experienced technician in Boerne to help you out.

Water Softener Installation

If you decide to replace or install a new water softener, it is a good idea to seek the help of a licensed plumber. Our team at KCA Services is trained to analyze and recognize all potential problems when installing systems and correct them for you. We have the expertise to make sure your installation doesn’t cause you any problems in the future. We want to make sure Boerne water quality is the cleanest and softest it can be, for your comfort.

Boerne Water Softener Services

For more information about water softeners, please don’t hesitate to contact us. We offer a free estimate on your water heater and a team ready and willing to help. KCA Services is here for you!