HVAC & Plumbing FAQs

No, KCA Services does not work on septic systems themselves. We service the plumbing and drain system leading up to the septic system, but repairs, pumping, and work directly on the septic tank or drain field are not part of our services. If you are not sure whether the problem is inside the home or connected to the septic system, our team can help determine where the issue is starting.

That depends on the type of filter, the size of your home, whether you have pets, and how often your system runs. Some standard filters should be changed every 30 days, while others may last up to 60 days or longer. Homes with pets, higher dust levels, allergies, or heavy HVAC use may need more frequent filter changes. Replacing your filter on time helps protect airflow, indoor air quality, and system efficiency.

KCA Services recommends HVAC maintenance twice a year. Air conditioning maintenance should usually be scheduled in the spring before summer heat arrives. Heating maintenance should typically be scheduled in the fall or early winter before colder weather begins. Regular tune-ups help improve performance, reduce wear, catch issues early, and lower the chance of unexpected breakdowns during peak season.

Yes, KCA Services offers water filtration solutions to help improve water quality in your home. Depending on your needs, water treatment options can help reduce sediment, improve taste and odor, and address other common water quality concerns. If hard water is also a problem, we can discuss water softener options as well.

Yes. KCA Services offers ductwork services, duct cleaning, duct sanitizing, attic insulation, and indoor air quality solutions. We can also provide estimates for these services based on your home, comfort concerns, and system condition. These services can help improve airflow, comfort, energy efficiency, and indoor air quality.

The best thermostat setting depends on your comfort preferences, the time of year, and whether anyone is home. Many homeowners set their thermostat around 78 degrees in summer when home and a bit higher when away. In winter, many set it around 68 degrees when home. Smart and programmable thermostats can help manage comfort while reducing unnecessary energy use. If you are not sure what settings make the most sense for your system and lifestyle, KCA Services can help you choose a setup that balances comfort and efficiency.

Yes, KCA Services offers backflow prevention services. Backflow prevention devices help protect your water supply from contamination caused by reverse flow. If your home or property needs testing, repair, or installation related to backflow prevention, our team can help determine the right next step.

For basic preventive maintenance, you can flush your AC condensate drain line about once a month using equal parts warm water and vinegar. This can help reduce algae and buildup inside the line. If your drain line clogs repeatedly, backs up, or causes water leaks, it may be time for a professional inspection and cleaning.

KCA Services offers help for urgent heating, cooling, plumbing, and electrical issues. If your system stops working, your plumbing backs up, or you have an urgent home service problem, contact our team and we will help you determine the next step as quickly as possible.

Yes, KCA Services offers financing options for qualifying repairs, replacements, and larger home service projects. Financing can help make it easier to move forward with needed work without delaying important repairs or upgrades.

Yes, KCA Services installs smart and programmable thermostats. These systems can help improve comfort, manage energy use, and give you better control over your indoor temperature throughout the day.

Yes, KCA Services offers indoor air quality services to help improve the air inside your home. Depending on your needs, solutions may include filtration, purification, duct services, and other upgrades designed to support cleaner, healthier indoor air.

Yes, KCA Services provides drain cleaning services for slow drains, recurring clogs, backups, and deeper drain line issues. If needed, we can also recommend additional solutions such as camera inspections, sewer cleaning, or hydro jetting depending on the condition of the line.

If your system is older, needs frequent repairs, struggles to keep up, or causes rising energy bills, it may be time to consider replacement. If the problem is more isolated and the system is otherwise in good condition, repair may still make sense. KCA Services can inspect your system and help you decide which option is more practical.

KCA Services provides heating, cooling and plumbing services in Boerne and San Antonio, Texas, along with surrounding areas. If you are unsure whether your location falls within our service area, contact our team and we can confirm it for you.